Talent Operations Manager Job at Buildforce, Phoenix, AZ

VlYwdzVyZ3JITHl3NURnV2QydThWS1JLc3c9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Workbox Staffing

Injection Mold Operator Job at Workbox Staffing

 ...Job Description Job Description Mold Operator, $16/hr, Roseville, MI Are you ready to start a hands-on career in manufacturing? Look no further! Workbox Staffing is hiring for a Mold Operator in Roseville, MI . Responsibilities: Operate and monitor molding... 

Molly Maid of Oak Park and the Midwestern Suburbs

Ayuda para Lipieza / Limpieza de casas / Limpiadoras / Maid / House Cleaning Job at Molly Maid of Oak Park and the Midwestern Suburbs

 ...Job Description Job Description Nosotros estamos contratando House Cleaners / Ayuda para Limpieza / Limpiadora de Casas BONUS PARA EMPEZAR EL TRABAJO OFERECIDO PAGO SEMANAL Y PAGO PROPINAS PAGO VACACIONES / PAGO DIAS FESTIVOS / PAGO FIAS DE ENFERMIDAD OFERECEMOS... 

Infina Health

Taxi Driver Night (Rahway) Job at Infina Health

We are looking for a Driver to transport clients in a comfortable, safe and timely manner. Driver responsibilities include arranging regular cleaning and maintenance services for the vehicle, planning each route based on road and traffic conditions and managing payments... 

Honeywell

Director Finance Electronic Solutions Business Job at Honeywell

 ...At Honeywell - The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly... 

Uncommon Schools

High School ELA Teacher Job at Uncommon Schools

 ...Company Description Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically...  ...of sick time and school breaks (spring, winter, and summer) + additional sustainability half days throughout the...