Job Description
Restaurant General Manager - Hop Valley Brewing
(Springfield, OR) About Hop Valley Brewing Co Hop Valley Brewing, based in Oregon, is known for its innovative and approachable beers, often featuring Cascade hops. They embrace their counter-culture surroundings, offering a variety of creatively named brews.
About Tilray Beer Tilray Beer, a division of Tilray Brands Inc., is seeking personable, reliable, organized, and driven lovers of the good life to increase sales of its beloved craft brews in several of its key markets. In this role you will be responsible for building strong relationships with our customers and forging indelible connections between brands and consumers by making our products available, visible, relevant, recommended, and perfectly enjoyed every time. Our ambition is to reinvigorate the craft beer sector, becoming the fastest growing craft beer suppliers in the U.S. To achieve this, we need the very best talent on our team. Feel inspired? Then this may be the opportunity for you. If you are a self-starter who knows how to work and play hard, and you have an unwavering passion for independent, craft beer; grab your kayak and hop in the river with us!
Summary: The General Manager (GM) is responsible for the daily operations of the restaurant/pub. This includes, but is not limited to, supervising a staff of 25-55 employees, training and evaluating employee performance, organizing special events, payroll, public relations, maintaining HR and OSHA regulations, scheduling, interviewing and hiring, and overseeing all sales in the restaurant/pub. The GM is responsible for coaching, leading, and holding the entire leadership team accountable for budget, staffing, administration, safety, and any other duties delegated by the Director of the Pubs.
Essential Duties & Responsibilities: - Recruiting, hiring, and training of all restaurant staff, supervisors, and other management
- Scheduling employees to ensure shifts have proper coverage and overtime is kept to a minimum, following seasonal trends.
- Continuous improvement and commitment to a great guest experience
- Monitoring restaurant finances, including sales and expenses, to maintain a profitable business model
- Enforcing food and alcohol handling regulations and other guidelines to increase guest safety
- Working with the Marketing team to find effective and creative new ways to bring in more customers
- Managing the business's daily monetary, banking deposits, safe, and tills.
- Handles customer complaints, face to face, resolving issues in a diplomatic and courteous manner; including Yelp reviews.
- Managing employee relations
- Conducts performance evaluations that are timely and constructive at least twice annually
- Handles discipline and termination of employees in conjunction with Human Resources and proper legal documentation
- Creates goals and improvement plans for restaurant management staff
- Ensures compliance with food and alcoholic beverage regulations, including ensuring all necessary staff have a valid OLCC Permit and/or a valid Food Handlers Card
- Completing and issuing necessary paperwork, regarding sales, inventory, employee onboarding and all relative Paycom functions
- Manage Hop Valley's on-site events, room rentals, and guest reservations
- Approve and submit accurate biweekly payroll
- Ensures compliance with all OSHA regulations and holds monthly safety meetings and quarterly safety walk through inspections
- Effectively oversees all company policies and procedures are followed in conjunction with the Hop Valley Employee Handbook
- Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service
- Performs other duties as assigned by the Director of the Pubs and/or the President of Hop Valley Brewing
Education and Experience Requirements: - BA preferred
- Must be at least 21 years of age
- Must have Food Handlers Card & OLCC Permit
- Minimum of 5 years restaurant management experience (preferably in the Microbrew Industry)
- Must be able to pass criminal background check
- Open availability, flexible, scheduled nights/weekends; role requires a minimum of 45 hours per week
- Fluent with Microsoft Applications
Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
- Safety - preform safety audits, safety training and other duties required by the Safety Manager.
- Problem Solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
- Employee Focus - the individual manages difficult employee/operational situations, responds promptly to employee needs, solicits employee feedback to improve service, responds to requests for service and assistance and meets commitments.
- Planning/Organizing - the individual prioritizes and plans work activities and uses time efficiently.
- Quality Control - the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
- Quantity - meets productivity standards and completes work in a timely manner.
- Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
- Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
- Safety & Security - the individual observes safety and security procedures and uses equipment and materials properly.
- Conflict Management - Proficient in employee/manager conflicts with problem solving and results.
Physical Requirements: - Able to work 8+ hrs a day, 5 days per week; position is typically greater than 40 hours per week
- Able to work varied schedule including evenings and weekends
- Able to lift 50+ lbs
- Able to stand on your feet for a long period of time
Hop Valley Brewing Co. is a beer brewery located in Eugene, Oregon dedicated to creating unique experiences through the passionate brewing of the finest-quality craft beers. Employee benefits include health, dental & vision insurance, 401K and a rewarding environment based upon our culture, values and mission.
We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression - this really could be a move towards the exciting career you've always wanted!
Tilray Brands Inc. is an equal opportunity employer, committed to promoting diversity and inclusion in our workplace. As a Brand Activation Manager at Tilray Beer Division, you will have the opportunity to lead and grow a dynamic team, innovate and experiment with new ingredients and styles, and contribute to the success of one of the top craft breweries in the nation.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). High Park does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process.
When replying to emails, please ensure the sender name and email address match exactly. Please also ensure the Reply-To address matches the sending address exactly.
If you are concerned about the authenticity of an email, letter, or call purportedly from, for, or on behalf of High Park, please send an email inquiry to infosec@tilray.com Tilray
Job Tags
Flexible hours, Shift work, Night shift, Afternoon shift,