Newport Restaurant Group is a premier hospitality company known for its commitment to exceptional dining experiences and outstanding customer service. With a portfolio of diverse restaurants, we emphasize fresh, local ingredients and a passion for culinary excellence. Our team is dedicated to creating memorable moments for our guests while fostering a supportive and collaborative work environment. As we continue to expand our reach and enhance our services, we are looking for motivated individuals to join our remote support team.
Position: Remote Online Help Assistant (Entry Level)
Location: Remote (Work From Home)
Responsibilities:
- Provide friendly and efficient online support to customers through various communication channels, including email, chat, and social media.
- Assist customers with inquiries related to menu items, reservations, and special events.
- Resolve customer issues promptly and accurately, ensuring a positive experience.
- Maintain up-to-date knowledge of Newport Restaurant Group’s offerings, promotions, and policies.
- Collaborate with team members to improve service processes and customer satisfaction.
- Document customer interactions and feedback to help improve service quality and operational efficiency.
- Participate in training sessions to enhance skills and knowledge about the company and its services.
- Support administrative functions as needed, including data entry and report generation.
Requirements:
- High school diploma or equivalent; college coursework or degree is a plus.
- Excellent written and verbal communication skills.
- Strong customer service orientation with a friendly, approachable demeanor.
- Ability to multitask and manage time effectively in a remote work environment.
- Basic computer skills, including proficiency in Microsoft Office and familiarity with online communication tools.
- A reliable internet connection and a quiet workspace conducive to remote work.
- Ability to work independently and collaboratively within a team.
Benefits:
- Competitive salary based on experience and performance.
- Flexible work hours to accommodate personal schedules.
- Opportunities for professional development and growth within the company.
- Employee discounts at Newport Restaurant Group establishments.
- Access to training resources and support for skill enhancement.
- A supportive and inclusive remote work culture that values teamwork and collaboration.
If you are passionate about customer service and eager to be part of a dynamic team, we encourage you to apply for the Remote Online Help Assistant position at Newport Restaurant Group. Please submit your resume and a brief cover letter outlining your interest and relevant experience.
Join us in creating exceptional dining experiences for our guests, and be part of a team that values your contributions and growth!
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools.Overview:$12.00 / hour + Tips 17+ earns $12.00 / hour plus any tips received. At Michigan's Adventure, work is FUN! As a bartender, youll serve guests in alignment with our cornerstones and core values. Youll also Produce and serve alcoholic and non-alcoholic beverages...
Job Title: Audio Designer I Medora Musical 2025Location:Medora, North DakotaJob Type:SeasonalDuration: Remote: mid-February through mid-May; On-site: May 22 - June 8Pay Rate: Remote: Mid-March - mid-May: $5000; On-site dates: $200/dayAccommodations: Provided...
...Description overview The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Systems Administrator plays an important role in making sure that happens. The Senior Systems Administrator handles escalated support requests...
...town, a birthday bash, a working lunch, a bountiful brunch, or an I-dont-want-to-cook-tonight night. The Position: Assistant General Manager Assist directly with hiring and training decisions for the front-of-house team Hold team accountable for company food...
Uber Driver: You Could Earn $27.97 Per Hour In East Butler at Uber summary: Driving with Uber allows individuals to earn cash quickly while enjoying schedule flexibility. Drivers can work part-time, full-time, or seasonally, and can cash out their earnings up to five...