Job Description
WHO WE ARE At ProService Hawaii, we're not just another company-we're a tribe of passionate people committed to empowering employers and their employees across Hawaii. People are at the heart of everything we do. We know that running a business in Hawaii comes with challenges-from regulatory complexity to high costs. That's why we're dedicated to supporting both our clients and our team, fueling the "Why" behind everything we do.
We're the largest local HR partner trusted by over 3,000 employers and 50,000 employees, providing expert HR consulting, training, benefits, payroll, risk support, and more. We help organizations effectively hire, manage, and grow their teams with confidence. Headquartered in Hawaii with offices on Oahu, Maui, Kauai, and the Big Island, we've been voted Best Place to Work for over 17 years. Join our diverse and resilient team, and together, we'll make an impact.
WHAT YOU'LL DO Our Payroll Service Teams are essential in helping clients streamline payroll processes, reduce errors, and maintain compliance with relevant laws. This allows our clients to ensure their employees are paid accurately and on time while focusing on their core business. No prior payroll experience is required, as we offer comprehensive training! Key Responsibilities include:
- Client Interaction : Serve as the primary contact for payroll-related inquiries and issues, building strong client relationships.
- Payroll Processing : Manage all payroll tasks for your assigned clients, ensuring accuracy and timely completion.
- Data Management : Collect and verify employee time and attendance data, reviewing timesheets for accuracy.
- Payroll Calculations : Calculate employee pay, including deductions such as taxes, benefits, and garnishments.
- Payment Distribution : Issue paychecks or process direct deposits, ensuring timely and accurate delivery.
- Tax Filings : Handle payroll taxes and filings, ensuring compliance with federal, state, and local tax regulations.
- Reporting : Provide detailed payroll reports and maintain all necessary documentation to support compliance.
WHAT YOU BRING TO THE TEAM - 4+ years of customer service experience (Banking/Financial services a plus!)
- Excellent communication skills with the ability to interact effectively with clients and team members.
- Attention to detail and strong organizational skills.
- Problem-solving skills with the ability to think critically and make confident decisions.
- Process innovation : Ability to find new ways to improve processes, enhancing both internal and external experiences.
- Adaptability : Capable of managing a steady stream of tasks and responsibilities with ease, embracing change and uncertainty with agility. The ideal candidate adapts quickly, consistently maintaining high productivity under tight deadlines. Rather than just coping, they thrive in a fast-paced environment, transforming challenges into opportunities for growth and contributing to the team's overall success.
Your unique background, perspectives, and experience matter to us. Even if you don't check every box, we encourage you to apply and share your story.
WHY YOU'LL LOVE PROSERVICE At ProService Hawaii, we don't just talk about growth-we live it. We offer a dynamic, inclusive environment where your voice matters, your ideas are celebrated, and your potential is limitless. Here's what you can expect:
- A Purpose-Driven Culture : Join a team that values integrity, collaboration, and continuous improvement. We are passionate about making a difference for our clients and our community.
- Empowerment & Innovation : We encourage bold thinking, challenge the status quo, and empower you to take ownership of meaningful projects that drive change.
- Growth & Development : With our focus on learning and growth, you'll have access to leadership development programs, mentorship opportunities, and a path to advance your career.
- Hybrid & Remote Work Options: We offer a flexible hybrid work environment for Hawaii-based candidates. We are also open to remote candidates on the U.S. mainland, as long as you're available to work in Hawaii Standard Time (HST). This allows us to work as one team, no matter where you are.
- Competitive Pay & Benefits : We believe in recognizing and rewarding your hard work. The pay range for this role is $20.00 $25.00 per hour, depending on experience and qualifications.
ProService Hawaii
Job Tags
Hourly pay, Local area, Flexible hours,