In this pivotal role, you’ll bridge the gap between business stakeholders, vendors, and tech teams, overseeing the selection, onboarding, growth, and digital operations for downloadable gaming and software content. As the direct connection point, you’ll provide operational support for content launches, including offer setup, configuration, and quality control. You’ll ingest assets, copy, and configure offers in our digital content portals, ensuring an exceptional customer experience with your attention to detail and customer obsession. Additionally, you’ll build content detail pages and troubleshoot issues on behalf of customers and external partners. Long-term, you’ll focus on automation and process improvements, including developing new workflows for ASIN creation, Key Redemption, and more. Collaborating with vendor management, tech teams, and top industry brands, you’ll bring the hottest digital gaming content to millions of customers worldwide. Responsibilities: Content Launch Operations: Spearhead operational support for new content launches across gaming and software verticals Manage offer setup, configuration, and rigorous quality control processes Ingest/validate assets, metadata, and product details in content portals Content Management: Build immersive and optimized content detail pages with a customer-first mindset Ensure accuracy, completeness, and compelling presentation of product information Troubleshoot and resolve issues reported by customers and external partners Process Improvement and Automation: Continuously assess and streamline content ingestion and publishing workflows Leverage customer feedback and data to build or change requirements of operational programs Identify opportunities for automation to drive efficiency and scalability Develop and implement new processes for ASIN creation, Key Redemption, and more Technical Expertise and Advocacy: Drive technical discussions regarding incidents, trade-offs, and risk management using technical acumen Provide technical guidance and advocate for the customer within cross-functional teams Capability Building: Uplift organizational capabilities by running workshops, lunch-and-learn sessions, and knowledge-sharing forums Stakeholder Collaboration: Serve as the pivotal link between business teams, vendors, and technical stakeholders Facilitate cross-functional coordination for seamless content delivery Work closely with top industry brands to curate best-in-class gaming experiences Experience: Excellent communication and stakeholder management skills Ability to collaborate cross-functionally with business, vendor, and technical teams Technical proficiency with navigating various systems and tools Analytical and problem-solving skills to troubleshoot issues, optimize workflows, and identify opportunities for automation and process improvements Ideal Candidate: Familiarity with gaming industry and passion for delivering best-in-class digital gaming experiences The target hiring compensation range for this role is $17.43 to $19.37 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium . More information on our awesome benefits ! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. Client Description Want to work for one of the fastest growing and most admired companies in the world? Founded in 1995 this client of Aquent’s has grown to one of the largest tech companies in the world. Driven by the excitement of building technologies, inventing products, and providing services that transform the way their customers live their lives and run their businesses. Come join them and work in a place that values innovation, creativity and leadership. #J-18808-Ljbffr Aquent
Earn Income from Home While Being There for Your KidsThe Perfect Opportunity for Stay-at-Home Parents! Are you a stay-at-home mom or dad looking for a way to earn income without sacrificing time with your little ones or paying for expensive childcare? Imagine having...
...respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The YNHHS Director of Spiritual Care provides visionary leadership and oversight of YNHHS care signature in all aspects pertaining to spiritual care, specifically...
...Why do we need you ? The Mobility and Immigration team supporting Saint-Gobain North America is seeking a VIE Program and Immigration Specialist to join the team. Reporting to the Sr. Director, Mobility Immigration and HR Compliance Programs, this role will oversee...
...Job Type: Seasonal Job Number: 04777 Business Unit: Outdoor Education and Recreation Opening Date: 12/26/2024 Closing... ...trails in the Twin Cities area. It takes a dedicated team of full-time, part-time and seasonal employees to provide the high-quality...
...experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there...