Customer Support Advisor Job at Atlas Group, Austin, TX

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  • Atlas Group
  • Austin, TX

Job Description

Are you a great communicator with a passion for helping others? Ready to launch your career in a role where you make a real difference every day? Join us as an Entry-Level Customer Support Advisor and become the friendly voice our customers love to hear!

What’s the Job?

As a Customer Support Advisor, you’ll be the go-to person for our customers, helping them solve problems, answering questions, and delivering exceptional service. Your day will include:

  • Responding to customer inquiries via phone, email, or chat with positivity and professionalism.
  • Troubleshooting issues and finding solutions that make customers smile.
  • Learning the ins and outs of our products and services to provide expert advice.
  • Keeping accurate records of interactions to ensure smooth follow-ups.
  • Collaborating with a supportive team to ensure every customer has a great experience.

Why You’ll Love This Role

  • No Experience? No Problem! This is an entry-level role with full training provided.
  • Career Growth : We’re invested in your future and offer opportunities to grow within the company.
  • Team Vibes : Work with friendly, supportive colleagues who love celebrating wins (big or small!).
  • Exciting Environment : Our office is buzzing with energy—and there’s always coffee brewing! ☕
  • Make a Difference : You’ll help people solve problems and make their day a little brighter.

What We’re Looking For

  • A positive attitude and genuine enthusiasm for helping people.
  • Great communication skills—whether you’re chatting on the phone or typing an email.
  • A willingness to learn and adapt to new challenges.
  • Basic computer skills (we’ll teach you the rest!).

Perks of the Job

  • Competitive starting salary with performance bonuses.
  • Flexible shifts to fit your lifestyle.
  • Paid training to set you up for success.
  • Fun team activities, recognition programs, and a vibrant workplace culture.

How to Apply

Ready to join the team? Send us your resume!

Job Tags

Full time, Flexible hours,

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