Job Description

Job Description

Job Description

ob Title: Client Service Rep (BOS)
Location (On-site, Remote, or Hybrid?): Boston,MA (hybrid)
Contract Duration: until 07/01/2025

Working under direct supervision, the Client Service Representative is an entry level position responsible for monitoring client custody operations and service levels. The Client Service Representative also assists more senior team members with client conversions, reporting and analyses. 1. Client Service and Inquiry Response - Proactively respond to custody related client inquiries on a daily basis. - Work with internal departments to prioritize and resolve client requests and deliverables. 2. Technology and Innovation - Utilize relevant internal technology solutions to effectively manage client inquiries. - Introduce and familiarize clients with new technology, automation tools and products. 3. Risk Management and Control - Introduce and familiarize clients with new technology, automation tools and products. - Assist in maintaining and reporting on client service related metrics. - Participate in team based project work and audits. - Complete monthly reporting requirements. Education level and/or relevant experience(s) - BA/BS degree or equivalent work experience.

• The management team is looking for someone with a positive attitude and the willingness to learn.
• Hybrid Schedule: The team is mostly in the office Tuesday – Thursday, working from home on Mondays and Fridays

Company Description

Overview

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

We also have national recruiting

Company Description

Overview\r\n\r\nTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r\n\r\nWe also have national recruiting

Job Tags

Contract work, Work experience placement, Remote job, Work from home, Monday to Friday,

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