Job Description

You'll play a critical role in managing Client's catalog, ensuring accurate and timely processing of provider-requested content updates. Your work directly impacts the quality and availability of our audiobook catalog, supporting Client's mission to deliver exceptional audio content to millions of listeners.

Primary responsibilities include:

• Manage updates for existing products, leveraging content management systems and ONIX metadata
• Coordinate daily image reprocessing for external provider audiobooks
• Handle Table of Contents (ToC) requests and escalations, working with providers to maintain accurate chapter information
• Coordinate with cross-functional teams to resolve metadata, image, and audio-related issues

Candidate should be:

• An avid consumer of online media, including books (audio and print), podcasts, and other digital content sources.
• A highly organized, detail-oriented manager of projects with impeccable organizational and analytical skills.
• A confident communicator via written and verbal business communication skills.
• Able to thrive in a high-energy environment.

Qualifications:

• B.A., B.S., or equivalent degree, preferably in the humanities
• 1-2 years of experience in content management, metadata processing, or similar operational role
• Proficiency in Microsoft Excel and data management tools
• Strong attention to detail and ability to manage multiple concurrent projects
• Excellent communication skills with ability to work with external providers

Preferred Qualifications

• Client/Amazon experience
• Prior experience in audiobook, publishing, or digital media content operations
• Knowledge of ONIX metadata standards
• Experience with project management and process improvement
• Demonstrated ability to work effectively in cross-functional teams
• Understanding of content ingestion workflows

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