Chat Representative Job at Windrosetitle, Jacksonville, FL

VWxjMjZMMHRHN3l5NVQ0UmYycTRWS3RLc0E9PQ==
  • Windrosetitle
  • Jacksonville, FL

Job Description

Location: US Remote ( Available to residents Only )

We are seeking a highly motivated Chat Representative to provide outstanding online customer service. In this role, you will handle customer inquiries, resolve concerns, and ensure a seamless customer experience through live chat and messaging platforms. The ideal candidate is a quick thinker, an excellent communicator, and thrives in a fast-paced environment.

Responsibilities:

  • Engage with customers via live chat and email to provide prompt and professional assistance.
  • Address inquiries related to products, orders, billing, and troubleshooting issues.
  • Maintain a high level of accuracy and attention to detail in responses.
  • Identify customer needs and recommend suitable products or services when appropriate.
  • Follow up with customers to ensure satisfaction and problem resolution.
  • Document customer interactions and escalate unresolved issues as needed.
  • Stay informed about company policies, product updates, and industry trends.

Requirements:

  • Strong written communication skills with excellent grammar and clarity.
  • Previous experience in customer service or chat support is a plus.
  • Ability to manage multiple chat conversations at once while maintaining quality responses.
  • Problem-solving mindset with a customer-first attitude.
  • Proficiency with chat software, CRM tools, and basic troubleshooting.
  • Availability to work flexible hours, including weekends, if required.

What We Offer:

  • Competitive salary with performance-based bonuses.
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • Remote work flexibility (if applicable).

Join our team and be part of a company that values customer experience and employee success! Apply now.

Job Tags

Flexible hours,

Similar Jobs

Wright Tree Service

Tree Trimmer Job at Wright Tree Service

 ...General Foreperson Essential Functions: Trims and/or removes trees by climbing with the aid of a ladder, safety belt, climbing line...  ...and weather; will be exposed to nature, i.e., irritating plants, biting or stinging insects, dust, etc. May work on rough terrain... 

Optum

Home Health LPN Job at Optum

$4,000 Sign On Bonus for External Candidates For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together...

Canandaigua City School District

Physical Education Teacher Job at Canandaigua City School District

 ...PHYSICAL EDUCATION TEACHER-Probationary Needed at the Primary School Starting as soon as possible Base Salary Commensurate with experience Benefits provided include paid leave time, NY State retirement, health/dental insurance options. Job Qualifications... 

National Health Transport

Fleet Manager Job at National Health Transport

 ...The successful candidate must be fluent in English and Spanish. The Manager of Fleet Maintenance manages the preventative, routine, scheduled, and unscheduled maintenance of all vehicles and equipment for National Health Transportation in a proactive, safe, and efficient... 

Marriott International, Inc

Recreation Attendant Job at Marriott International, Inc

 ...Position Type Non-Management POSITION SUMMARY Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities...